Coronavirus (COVID-19) FAQs for Staff

Frequently asked questions

Staff wellbeing

• I think I need to speak with a counsellor. Who can I call?

  If you feel like you would benefit from some additional support, you can contact the School’s Employee Assistance Program. This service, provided by Converge International, offers confidential telephone and consulting counselling services 24 hours a day / 7 days a week. They can be contacted on 1300 687 327 or online here

  Alternatively, we have compiled a list of helplines, websites and other community related services available to provide support during these unprecedented times.  This can be found here.

• Further resources

  A range of fact sheets are available to assist with managing your wellbeing when working remotely, returning onsite or when navigating the challenges of life in general. 

  Please note: additional resources will be added periodically to the Staff drive under BGS Intranet / My Employment / Wellbeing. You can access this by locating the S Drive on your computer.

  Coping with stress during COVID-19 (PDF)

  Strategies for managing stress (PDF)

  6 Tips to protect your hands during handwashing (PDF)

  Hand care: how to protect your hands (PDF)

   

Work related queries

• I’d like to do some further training how to protect myself and others from COVID-19. Can you suggest any courses?

  The Department of Health has a COVID-19 specific training module which is short and informative. This online course is free and covers topics including signs and symptoms, keeping safe, hygiene and myth-busting. The link can be found here.

• What do I do if I am sick and cannot work?

  If you are unwell, you are required to follow the usual process of notifying your manager or DOBs, providing work etc. A leave form, and accompanying medical certificate (if longer than two days absence) will also be required.

Other

• Who should I speak with if I have further questions?

  Further questions should be directed to your Head of School, Chief Operating Officer or Human Resources.